Thank you for your purchase. We hope you are happy with your purchase. However,
if you are not completely satisfied with your purchase for any reason, you may return
it to us for a full refund or an exchange. Please see below for more information on
our return policy.

RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All
returned items must be in new and unused condition, with all original tags and labels
attached.

RETURN PROCESS
To return an item, please email customer service at sales@somersetcnc.co.uk to
obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA
number, place the item securely in its original packaging, and mail your return to the
following address:

SomersetCNC Ltd
Attn: Returns
RMA #
Unit 1 Winchester farm Draycott Road
CHEDDAR, Somerset BS27 3RP
United Kingdom

Please note, you will be responsible for all return shipping charges. We strongly
recommend that you use a trackable method to mail your return.

REFUNDS
After receiving your return and inspecting the condition of your item, we will process
your return or exchange. Please allow at least seven (7) days from the receipt of your
item to process your return or exchange. We will notify you by email when your return
has been processed.

EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to
arrange a refund or exchange.

Please Note
● Any damaged items cannot be refunded. Items returned which are damaged
during transit can also not be refunded and a claim against the courier will be
required by the sender

QUESTIONS
If you have any questions concerning our return policy, please contact us at:
01934807015
sales@somersetcnc.co.uk